The Lamp
ACCOUNT SUPERVISOR
- 8-hour shift. 5 Working days per week
- 22 Ky Dong, Ward 9, District 3, Ho Chi Minh City
- At least 3 years of experience as a Senior Account Executive Advertising/Marketing/Digital Agency
- About us -
JLDD Group of companies specialises in the supply chain, food & beverage, eCommerce, and digital marketing. We consist of Wine-Now, Liq9, Box In The Park, and The Lamp.
THE LAMP is a professional Digital Agency, focused on delivering creative ideas and digital excellence. We believe that with the right marketing solutions working properly, our customers can achieve their objectives.
THE LAMP’s team is young, creative, and dedicated. We always stay strategic and passionate to deliver precise and brilliant performance.
Job description & requirements
SCOPE OF WORK
Title : Account Supervisor
Reporting line : Account Manager/ Senior Account Manager
Job overview: As an Account Supervisor at our marketing agency, you will play a pivotal role in managing client relationships and overseeing the successful execution of marketing campaigns. You will lead a team of AEs/SAEs, collaborate with cross-functional teams, and ensure client satisfaction through strategic planning and effective communication.
1. Client Management:
- Serve as the primary point of contact for assigned clients, understanding their business objectives, and building strong relationships.
- Develop a deep understanding of clients’ industries, products, target audiences, and competitive landscape.
- Proactively identify opportunities to expand client relationships and provide strategic recommendations for campaign optimization.
2. Account Management and Strategy:
- Develop and implement comprehensive marketing strategies aligned with clients’ goals and objectives.
- Collaborate with cross-functional teams, including creative, digital, and research, to develop integrated marketing plans and campaign strategies.
- Oversee the execution of marketing initiatives, ensuring adherence to timelines, budgets, and quality standards.
- Monitor campaign performance, analyze data, and provide actionable insights to optimize results and drive continuous improvement.
- Lead the planning, development, and execution of integrated marketing campaigns across various channels (digital, social, print, etc.).
- Coordinate with internal teams (creative, digital, research, etc.) to ensure seamless project execution and adherence to timelines and budgets.
- Monitor campaign performance, analyze data, and prepare reports, providing insights and recommendations for optimization.
3. Team Leadership and Collaboration:
- Supervise and mentor the team, providing guidance, support, and professional development opportunities.
- Delegate tasks, set priorities, and monitor progress to ensure timely and successful project delivery.
- Foster a collaborative and positive team environment, promoting knowledge sharing and continuous improvement.
4. Relationship building:
- Cultivate strong partnerships with clients, acting as a trusted advisor and anticipating their needs.
- Conduct regular client meetings, presentations, and reviews to ensure alignment, gather feedback, and address concerns.
- Identify opportunities for upselling and cross-selling agency services to drive revenue growth.
Benefits
Benefits:
Salary: 28 – 35M VND/month or negotiable
Company bonus and general benefit:
- Performance bonus: up to 6 months
- Annual health check-ups at a premium
- Private medical & accident insurance
- Annual salary review
- Work from home Fridays, massage Thursdays
- Monthly outings & annual company trip
- Free daily lunch & pantry galore
JOB REQUIREMENTS
- At least 3 years of experience as a Senior Account Executive Advertising/Marketing/Digital Agency
- Good at project management skills, able to manage multiple client projects and initiatives.
- Significant experience in professional client relationship management
- Fluent communication & presentation skills in both Vietnamese and English
Apply CV via: https://forms.gle/rm4NR8tqUFRNVY326
Thank you very much.
Apply